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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karla Camacho

Karla Camacho

July 25, 2024

5  out of  5
rating by Karla Camacho
"Incredible customer service. I worked specifically with Juan and he was kind, patient, and got everything resolved very quickly. And as a first time renter they made the process very easy."
We responded:
"Thanks Karla. We appreciate you and the opportunity to serve your insurance needs. Please keep us in mind for your other insurance and thanks for taking the time to give us a review and the shout out for Juan."
Profile photo of Robin Hernandez

Robin Hernandez

April 30, 2024

5  out of  5
rating by Robin Hernandez
"Awesome people, good rates, will help you in any way they can.."
We responded:
"Thanks, Robin for your compliments and taking the time to leave us a review. We are glad to help you and appreciate your business. Take care! "
Profile photo of John Luna

John Luna

April 9, 2024

5  out of  5
rating by John Luna
"Barbara did her due diligence and came in less than other agencies. Extremely patient and lots of help"
We responded:
"Thank you, John, for letting me know about your experience with us. Barbara is always concerned about helping our customers and making sure your needs are our top priority with the products and services we offer. I am very grateful that I have been able to rely on her to provide professional and compassionate service throughout her 23 years of service with me. I appreciate the opportunity to take care of you and your family with your insurance needs."
Profile photo of Joaquin Santillan

Joaquin Santillan

March 11, 2024

5  out of  5
rating by Joaquin Santillan
"Jerry and his team really take the time to listen to you and help to the best of their abilities! I thank them endlessly for their wonderful customer service!"
We responded:
"Thanks Joaquin. I appreciate you!"
Profile photo of Jim

Jim

February 5, 2024

5  out of  5
rating by Jim
"Great Agent with a helpful and knowledgeable staff. Jerry Mora also gives back to the community so that’s a big thumbs up"
We responded:
"Thanks Jim, we appreciate you and your kind words. We are blessed to be able to give back to the community. Please let us know if we can help with any of your insurance needs. Take care."
Profile photo of Andrew Zimmerman

Andrew Zimmerman

November 2, 2023

5  out of  5
rating by Andrew Zimmerman
"Have nothing but nice things to say about these guys, really. Went out of their way to save me money multiple times, were flexible about changes I had to make to the policy, and have always been great about communication. Jeanette in particular is an angel among men. My family has always been State Farm customers, and I intend to continue that tradition down as long as they keep having great staff like this!"
We responded:
"Thanks, Andrew, for your kind words and for taking the time to share your experience with us. We appreciate you and your family's loyalty and for every opportunity to serve you. Jeanette is a valued team member, and I am grateful that she is part of our team with the goal of taking extra care of each of our customers. Best regards to you and your family and thanks again--we look forward to helping you with all your insurance needs."
Profile photo of FRED Rosas

FRED Rosas

August 24, 2023

5  out of  5
rating by FRED Rosas
"The office staff are always very helpful and make every effort to serve their clients. Mrs. Jeannette Ramirez has always been extremely helpful and very knowledgeable. I especially enjoy the decor of the office."
We responded:
"Thanks so much Fred for taking time to review us and for mentioning Jeanette in your complement! I am very grateful that she makes it her standard, with each opportunity, to help our customers--she has many successful years of experience. I also appreciate you noticing the decor---we want our customers to feel at home when they stop by for a visit. Take care and let us know if you ever need help with any of your insurance. Thanks, Jerry."
Profile photo of Vanessa Ibarra

Vanessa Ibarra

July 27, 2023

5  out of  5
rating by Vanessa Ibarra
"Excellent costumer service from the first moment that you enter to the office. Thank you Juan Santillan for the help provided"
We responded:
"Thanks Vanessa. We appreciate you and your time in giving us the positive feedback. I will pass along your compliment to Juan. Please let us know if you need help with any of your insurance and take care!"
Profile photo of Renee Hernandez

Renee Hernandez

July 20, 2023

5  out of  5
rating by Renee Hernandez
"I have been with Jerry Moras office for over 15 years now. I can truly say they have been there for me during a lot. The team is always so welcoming and amazing every time I call or go into office. Thank you all for all you’ve done."
We responded:
"We appreciate our long term customers--thank you Renee for your loyalty. It has been our honor to serve you over the years and we look forward to being here for you in the future. Please don't hesitate to contact us for all your insurance needs. Take care!"
Profile photo of Kate Cardenas

Kate Cardenas

July 19, 2023

5  out of  5
rating by Kate Cardenas
"From the start back on May 3 , 2023 accident date The entire staff from Jerry Mora State Farm have been exceptional Ms Barbie , Jeanette, Juan,Joaquin excellent communcation and lot's of knowledge always willing to help us with open arms always welcoming They go the extra mile and Yes even met Mr Jerry Mora Beautiful friendly person and he is on it like his staff Every time I go in Never disappointed Thank you kindly"
We responded:
"Thank you so much Kate for taking the time to compliment our team. It's always a pleasure to meet our customers in person and we are glad you have chosen us to take care of your insurance. Please let us know when you need help with any of your insurance. Take care and thanks again. "
Profile photo of Jim Donahue

Jim Donahue

July 10, 2023

5  out of  5
rating by Jim Donahue
"Great Customer Service. Very attentive and friendly staff. In my opinion Jerry Mora and his staff should be a top rated office in the State Farm network. If you are looking for insurance or considering changing your current carrier contact Jerry Mora. You will definitely not regret it."
We responded:
"Thanks Jim for the kind words about my staff. We appreciate the opportunity to serve you and thank you for trusting us with your insurance needs. Our goal is to provide professional and courteous assistance to all our customers. Take care and thanks again."
Profile photo of Debbie Marshall

Debbie Marshall

June 29, 2023

5  out of  5
rating by Debbie Marshall
"Juan was so helpful & kind to me today. I had several questions, & I deeply appreciated Juan's knowledge & expert advice of all my questions he gave answers to. We have been satisfied customer's for over 40 years now. Every time I've called State Farm, they have been so eager to help & I have never, ever been dissatisfied with their service. They are TOP NOTCH!"
We responded:
"Thanks Debbie for taking time to give us a review and especially for your kind words. We appreciate the opportunity to serve you and are grateful for your loyalty. Please don't hesitate to get in touch with us whenever you need assistance with your insurance. Take care!"
Profile photo of Sandra Rubio

Sandra Rubio

June 29, 2023

5  out of  5
rating by Sandra Rubio
"Thank you Mr. Juan Santillan for assisting with insurance coverage with my vehicle. You were kind, professional and courteous with the service you provided. State Farm has always been there for me when I needed them. Barbara is also the best. She is so knowledgeable about insurance and has always assisted me with my home owners and vehicle insurance. Thank you again."
We responded:
"Hello Sandra. Thanks for contacting us on your car insurance. I am very fortunate to have such a wonderful team to support our customers and I appreciate you complementing them. We are here to serve you and look forward to continuing that friendly and professional level of service. Best regards to you and your family!"
Profile photo of Juan S

Juan S

June 28, 2023

5  out of  5
rating by Juan S
"Outstanding Old Fashioned Customer Service. If you value service and follow through, look no further! Great Agent and Staff!"
We responded:
"We appreciate you and thanks for taking the time to review us. We look forward to serving you and your family!"
Profile photo of Martin Cortinas

Martin Cortinas

January 23, 2023

5  out of  5
rating by Martin Cortinas
"Great place for all of your insurance needs, everyone in the office is always great. Been with Jerry Mora 25 years."
We responded:
"Thanks, Martin, for the review and for your continued loyalty. We appreciate the opportunity to take care of all your insurance needs and wish you continued success at your Salon Scissors Palace."
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Robn Traugott

January 19, 2023

5  out of  5
rating by Robn Traugott
"They are always responsive and helpful, going above and beyond without exception!!"
We responded:
"Thanks Robn for the nice comments. We appreciate the opportunity to take care of your insurance needs and value your loyalty. "
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Gina C

January 19, 2023

5  out of  5
rating by Gina C
"A place where my agent cares for our needs."
We responded:
"Thanks Gina for taking the time to give us a review. We always want to consider first the needs of our customers. "
Profile photo of Christina Vargas

Christina Vargas

January 19, 2023

5  out of  5
rating by Christina Vargas
"We’ve had coverage with State Farm for over 20 years for all lines including auto, home and life insurance. Jerry Mora and his staff are exceptional and provide friendly, quality service."
We responded:
"Thanks Christina for your long term loyalty and for mentioning my staff. We have been very fortunate to have team members through the years to support and care for our customers."
Profile photo of Annie Forester

Annie Forester

January 19, 2023

5  out of  5
rating by Annie Forester
"Jerry and his team always has the best service for my family and I. My grandparents, parents and myself love having Jerry as our agent! Thank you Jerry and team for the many years helping my family and I with our insurance coverage!"
We responded:
"What a privilege to serve the generations of your family and we appreciate the opportunity to continue that tradition of service for you. Thanks so much! "
Profile photo of Debra Guerrero

Debra Guerrero

January 19, 2023

5  out of  5
rating by Debra Guerrero
"Customer service is great! Very personable. Mr. Jerry and staff are great!"
We responded:
"Thanks Debra. We try to add that personal touch to make the difference in how we serve. Thanks for mentioning the staff. They work diligently every day to take care of our customers and I am blessed to have their support. "
Profile photo of Kelly C.

Kelly C.

December 20, 2021

5  out of  5
rating by Kelly C.
"I've been with them for years and they are so helpful and nice."
We responded:
"Thanks Kelly. We appreciate you taking the time to review us and look forward to serving you."
Profile photo of Kurt Kutscher

Kurt Kutscher

October 19, 2021

5  out of  5
rating by Kurt Kutscher
"Absolutely perfect 💋"
We responded:
"Thanks for the positive review Kurt. We appreciate the opportunity to serve you and all our customers."
Profile photo of Charles Howton

Charles Howton

June 30, 2021

2  out of  5
rating by Charles Howton
"Would not renew my policy because of a not at fault accident and a comp claim. Very disappointed with state farm would not recommend"
We responded:
"Thanks Mr. Howton for your feedback. We appreciated the opportunity to assist you when you transferred to my office. While you were with my office, I hope we met your goal in providing excellent service especially in regards to your claim. We would have liked to continue to serve you and we wish you all the best."
Profile photo of Fernando Covarrubia

Fernando Covarrubia

March 31, 2021

5  out of  5
rating by Fernando Covarrubia
"Their customer service is & always has been excellent. The whole staff is always courteous to all their clients, all maintaining their clients best interests! I wanted to say that I have been w/State Farm since 1964 when I obtained an exception by TxDPS for my drivers license! I was with Mr. Julio Gonzales 1st since then & then when he retired around 1976, he suggested I move to Mr. Gerry Mora. so I have been with Mr. Mora & SF since then, except when I foolishly went w/USAA when they opened srvcs up to non-commissioned veterans about 3 - 4 years, ago! I wised up and went back with SF & Mr. Mora, and all is great now! Won't leave again!!!!"
We responded:
"Hi Mr. Covarrubia! Thank you for trusting us with your insurance needs for so many years. We hope you’re doing well, and we appreciate the compliment."
Profile photo of KELLY Herrera

KELLY Herrera

September 16, 2020

5  out of  5
rating by KELLY Herrera
"Amazing customer service . Great rates . Very helpful in all areas of insurance."
We responded:
"Thanks Kelly for your kind words and we’re glad to have the opportunity to serve you and you family."