State Farm® Insurance Agent Jerry Mora
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Hernandez
June 14, 2025
5
out of
5
rating by Maria Hernandez
"Only ask how much was for a full coverage insurance but it wasnt my price range"
We responded:
"Thanks, Maria, for checking with us. Please check back at your next renewal and hopefully we can offer a better price for you. We strive to offer the best combination of service and price. Take care."
alberto bogran
May 9, 2025
5
out of
5
rating by alberto bogran
"Amazing staff, made shopping for insurance very simple. Juan Santillan walked me through everything and made sure I understood what was included in my policy. State farm offered me a monthly payment much lower than progressive. I highly recommend their services."
We responded:
"Thanks Alberto. I appreciate the opportunity to serve you and help take care of your insurance needs. I am thankful for the staff I have to support our customers and thank you for mentioning Juan and our team. Please let us know if you ever want to review your policy or if you have any other concerns. Best regards to you!"
Sergio T
February 13, 2025
5
out of
5
rating by Sergio T
"Juan Santillan of Jerry Mora's State Farm Insurance office assisted me in finding auto insurance at a reasonable rate. Mr. Santillan was courteous, knowledgeable, and thorough. He explained the coverage, policies and costs so that I could select the appropriate coverage. I would recommend Jerry Mora's company. Ask for Mr. Santillan."
We responded:
"Thanks Sergio. I appreciate you taking the time to compliment Juan. Please let us know if you have any questions or concerns and we look forward to taking care of all your insurance needs. Best regards, Jerry."
John Salazar
January 15, 2025
5
out of
5
rating by John Salazar
"Juan was very detailed in his quotes and very easy to communicate with. Unfortunately the cost were to high. I look forward in talking to him in six months to see if there are any changes. John Salazar"
We responded:
"Thanks John. I appreciate you checking with us and also look forward to being able to serve you when you're ready--hopefully soon. "
Gloria Velasco
January 14, 2025
5
out of
5
rating by Gloria Velasco
"I would like to thank Mr. Juan Santillan for taking time to explain and answer all my questions. He was very professional and very courteous"
We responded:
"Thanks, Gloria, for reviewing your policy and I appreciate your kind words on behalf of Juan. Call or come by whenever you have a question. Take care."
Martin Martinez
January 14, 2025
5
out of
5
rating by Martin Martinez
"Very helpful. No pressure tactics, just offering a helping hand."
We responded:
"Thanks Martin. I glad we were able to help. That's the best part of our day--helping our customers. "
Jim Saunders
January 13, 2025
5
out of
5
rating by Jim Saunders
"We've had a good experience with this company. Mr Juan has helped us and is very helpful, with any questions or problems we have. And he responds quickly. We are happy with this decision."
We responded:
"Thank you, Jim for relying on us with your insurance needs. It's a pleasure to serve you. Take care and let us know if you need anything."
Erika Fraire
December 23, 2024
5
out of
5
rating by Erika Fraire
"Love this office, always treating me like family and always helping me out when needed. Love this office 100% recommend 👌 Juan is always amazing! Great customer service!"
We responded:
"Thanks, Erika for your kind words and for mentioning Juan. I appreciate the feedback on our team members and know they are always trying to offer their best service. We look forward to continuing to serve you. Take care!"
Karla Camacho
July 25, 2024
5
out of
5
rating by Karla Camacho
"Incredible customer service. I worked specifically with Juan and he was kind, patient, and got everything resolved very quickly. And as a first time renter they made the process very easy."
We responded:
"Thanks Karla. We appreciate you and the opportunity to serve your insurance needs. Please keep us in mind for your other insurance and thanks for taking the time to give us a review and the shout out for Juan."
Robin Hernandez
April 30, 2024
5
out of
5
rating by Robin Hernandez
"Awesome people, good rates, will help you in any way they can.."
We responded:
"Thanks, Robin for your compliments and taking the time to leave us a review. We are glad to help you and appreciate your business. Take care! "
John Luna
April 9, 2024
5
out of
5
rating by John Luna
"Barbara did her due diligence and came in less than other agencies. Extremely patient and lots of help"
We responded:
"Thank you, John, for letting me know about your experience with us. Barbara is always concerned about helping our customers and making sure your needs are our top priority with the products and services we offer. I am very grateful that I have been able to rely on her to provide professional and compassionate service throughout her 23 years of service with me. I appreciate the opportunity to take care of you and your family with your insurance needs."
Joaquin Santillan
March 11, 2024
5
out of
5
rating by Joaquin Santillan
"Jerry and his team really take the time to listen to you and help to the best of their abilities! I thank them endlessly for their wonderful customer service!"
We responded:
"Thanks Joaquin. I appreciate you!"
Jim
February 5, 2024
5
out of
5
rating by Jim
"Great Agent with a helpful and knowledgeable staff. Jerry Mora also gives back to the community so that’s a big thumbs up"
We responded:
"Thanks Jim, we appreciate you and your kind words. We are blessed to be able to give back to the community. Please let us know if we can help with any of your insurance needs. Take care."
Andrew Zimmerman
November 2, 2023
5
out of
5
rating by Andrew Zimmerman
"Have nothing but nice things to say about these guys, really. Went out of their way to save me money multiple times, were flexible about changes I had to make to the policy, and have always been great about communication. Jeanette in particular is an angel among men. My family has always been State Farm customers, and I intend to continue that tradition down as long as they keep having great staff like this!"
We responded:
"Thanks, Andrew, for your kind words and for taking the time to share your experience with us. We appreciate you and your family's loyalty and for every opportunity to serve you. Jeanette is a valued team member, and I am grateful that she is part of our team with the goal of taking extra care of each of our customers. Best regards to you and your family and thanks again--we look forward to helping you with all your insurance needs."
FRED Rosas
August 24, 2023
5
out of
5
rating by FRED Rosas
"The office staff are always very helpful and make every effort to serve their clients. Mrs. Jeannette Ramirez has always been extremely helpful and very knowledgeable. I especially enjoy the decor of the office."
We responded:
"Thanks so much Fred for taking time to review us and for mentioning Jeanette in your complement! I am very grateful that she makes it her standard, with each opportunity, to help our customers--she has many successful years of experience. I also appreciate you noticing the decor---we want our customers to feel at home when they stop by for a visit. Take care and let us know if you ever need help with any of your insurance. Thanks, Jerry."
Vanessa Ibarra
July 27, 2023
5
out of
5
rating by Vanessa Ibarra
"Excellent costumer service from the first moment that you enter to the office. Thank you Juan Santillan for the help provided"
We responded:
"Thanks Vanessa. We appreciate you and your time in giving us the positive feedback. I will pass along your compliment to Juan. Please let us know if you need help with any of your insurance and take care!"
Renee Hernandez
July 20, 2023
5
out of
5
rating by Renee Hernandez
"I have been with Jerry Moras office for over 15 years now. I can truly say they have been there for me during a lot. The team is always so welcoming and amazing every time I call or go into office. Thank you all for all you’ve done."
We responded:
"We appreciate our long term customers--thank you Renee for your loyalty. It has been our honor to serve you over the years and we look forward to being here for you in the future. Please don't hesitate to contact us for all your insurance needs. Take care!"
Kate Cardenas
July 19, 2023
5
out of
5
rating by Kate Cardenas
"From the start back on May 3 , 2023 accident date The entire staff from Jerry Mora State Farm have been exceptional Ms Barbie , Jeanette, Juan,Joaquin excellent communcation and lot's of knowledge always willing to help us with open arms always welcoming They go the extra mile and Yes even met Mr Jerry Mora Beautiful friendly person and he is on it like his staff Every time I go in Never disappointed Thank you kindly"
We responded:
"Thank you so much Kate for taking the time to compliment our team. It's always a pleasure to meet our customers in person and we are glad you have chosen us to take care of your insurance. Please let us know when you need help with any of your insurance. Take care and thanks again. "
Jim Donahue
July 10, 2023
5
out of
5
rating by Jim Donahue
"Great Customer Service. Very attentive and friendly staff. In my opinion Jerry Mora and his staff should be a top rated office in the State Farm network. If you are looking for insurance or considering changing your current carrier contact Jerry Mora. You will definitely not regret it."
We responded:
"Thanks Jim for the kind words about my staff. We appreciate the opportunity to serve you and thank you for trusting us with your insurance needs. Our goal is to provide professional and courteous assistance to all our customers. Take care and thanks again."
Debbie Marshall
June 29, 2023
5
out of
5
rating by Debbie Marshall
"Juan was so helpful & kind to me today. I had several questions, & I deeply appreciated Juan's knowledge & expert advice of all my questions he gave answers to. We have been satisfied customer's for over 40 years now. Every time I've called State Farm, they have been so eager to help & I have never, ever been dissatisfied with their service. They are TOP NOTCH!"
We responded:
"Thanks Debbie for taking time to give us a review and especially for your kind words. We appreciate the opportunity to serve you and are grateful for your loyalty. Please don't hesitate to get in touch with us whenever you need assistance with your insurance. Take care!"
Sandra Rubio
June 29, 2023
5
out of
5
rating by Sandra Rubio
"Thank you Mr. Juan Santillan for assisting with insurance coverage with my vehicle. You were kind, professional and courteous with the service you provided. State Farm has always been there for me when I needed them. Barbara is also the best. She is so knowledgeable about insurance and has always assisted me with my home owners and vehicle insurance. Thank you again."
We responded:
"Hello Sandra. Thanks for contacting us on your car insurance. I am very fortunate to have such a wonderful team to support our customers and I appreciate you complementing them. We are here to serve you and look forward to continuing that friendly and professional level of service. Best regards to you and your family!"
Juan S
June 28, 2023
5
out of
5
rating by Juan S
"Outstanding Old Fashioned Customer Service. If you value service and follow through, look no further! Great Agent and Staff!"
We responded:
"We appreciate you and thanks for taking the time to review us. We look forward to serving you and your family!"
Martin Cortinas
January 23, 2023
5
out of
5
rating by Martin Cortinas
"Great place for all of your insurance needs, everyone in the office is always great. Been with Jerry Mora 25 years."
We responded:
"Thanks, Martin, for the review and for your continued loyalty. We appreciate the opportunity to take care of all your insurance needs and wish you continued success at your Salon Scissors Palace."
Robn Traugott
January 19, 2023
5
out of
5
rating by Robn Traugott
"They are always responsive and helpful, going above and beyond without exception!!"
We responded:
"Thanks Robn for the nice comments. We appreciate the opportunity to take care of your insurance needs and value your loyalty. "
Gina C
January 19, 2023
5
out of
5
rating by Gina C
"A place where my agent cares for our needs."
We responded:
"Thanks Gina for taking the time to give us a review. We always want to consider first the needs of our customers. "